Privacy Policy

We at Zota Technologies Limited ("Zotapay") respect Your privacy and are committed to protecting Your personally identifiable information delivered to Us during Your use of Our Website and Services ("Personal Information"), as contemplated in this privacy policy ("Privacy Policy"). This Privacy Policy narrates Our policy regarding the type of information (the "Information" – which includes, but is not limited to, Personal Information) We may collect from You when You use Our Website (the "Website") and the Services offered therein (the "Services"), why We collect it and how We use it. This Privacy Policy is part of and should be read in conjunction with Our Terms of Use, which can be viewed on the Website. By using the Website or Services, You express Your approval of any use that may be made of the Information collected from or about You, as contemplated in this Privacy Policy. Therefore We advise You to read this Privacy Policy with the required attention. The Capitalized Terms not defined herein shall have the meaning assigned to them in the Terms and Conditions.

Personal Information
In this Privacy Policy, Personal Information may refer to: Information provided directly by You When You register on Our Website in order to use any kind of Our Services, You provide Us information that can be used to identify You, provide You Services and/or contact You. This information may include, inter alia, (i) identification data, including, full name, address, country, telephone number, mobile number, email address, date of birth; (ii) financial institution data, including, banking and payment information, credit card information, account number, etc.

Log data
Information that is delivered to Us, and collected by Us when You visit Our Website and/or use Our Services: this type of information may include, but is not be limited to, the IP address from which You applied, time and date of access, type of browser used, language used, software crash reports, preferences using the Website and/or Services, transaction histories and feedback regarding the Services. Such information is stored by Us through an activity log unique to You. The aforesaid information is delivered to Us by You and collected when You visit or use the Website and/or Services. This information allows Us to improve and to enrich the content and the Services offered on the Website, and also to adapt the Website, its content, and Services to users' preferences.

Collection of Information
Our primary purpose in collecting information is to provide You with a safe, smooth, efficient, and customized online payment processing experience. Your Personal Information may be collected, processed, accessed, stored and use by Us for the purpose of (i) providing the Services; (ii) operating and improving Our Website and Services. You do not have a legal duty to provide the Information, and providing it is subject to Your willing consent to receive the Services. However, refusing to provide Information will prevent You from accessing parts of the Website and enjoying the Services. We will retain Your information (including geo-location data) for as long as is necessary to: (i) fulfill the Services, or (ii) comply with applicable legislation, regulatory requests and relevant orders from competent courts or Our regulators. As part of Your procedure to make payments and/or make withdrawals from Your Zotapay account, you must provide Us with, inter alia, Your “Know-Your-Client” documents (which may also include licenses, permits, corporate documents, and KYC documents belonging to Your shareholders, directors, officers and representatives) for legally-required purposes, to comply with Our legal obligations such as Anti-Money Laundering and Anti-Terrorist Financing.

Control Your Information
You are responsible for ensuring the accuracy of Your Personal Information and all other Information You submit to Us. It is hereby clarified that inaccurate Information submitted by You affects Our ability to contact You as contemplated in this Privacy Policy. You may update Your Personal Information independently by e-mailing Our customer service if You: (i) want to confirm the accuracy of the Personal Information We have collected about You; (ii) would like to update Your Personal Information; and/or (iii) have any complaint regarding Our use of Your Personal Information. If requested, We will (a) update any Information You have provided to Us, provided that You furnish evidence that We may require, or (b) mark any Information so as to prohibit its future use for marketing purposes. For the avoidance of doubt, nothing in this Privacy Policy shall prevent Us from retaining Your Personal Information (including Personal Information that You asked to update or restrict) where We are required to do so by law.
If You choose to close Your Zotapay account, We will mark Your account in Our database as “Closed,” but will keep Your account information in Our database. This is necessary in order to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account. However, if You close Your account, Your personally identifiable information will not be used by Us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, or as required by law.

Use and Transfer of Information
We may transfer any information which may be stored, collected, processed, accessed by Us or third parties on Our behalf (including Personal Information) outside Your country of residence and outside of Belize and store it in other countries; the data protection and other laws of these countries may not be as comprehensive as those in Belize – in these instances We will take steps to ensure that a similar level of protection is given to Your Personal Information. By accepting Our Terms of Use You agree to all transfers of Information outside of Your country.

Disclosure of Personal Information to Third Parties
We will not disclose the Information to any third parties except as detailed in this Privacy Policy. We will share Your Personal Information with third parties that provide You services on Our behalf, or that provide Us services related to the Website and/or the Services, including, inter alia, maintenance services, payment processing, financial institutions, data analyzing and data storage. We may disclose necessary information to any financial institutions, banks, card associations, or other third parties necessary to provide the Services to You. (These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information was shared). Moreover, We may share Your Personal Information if required to do so by any law or if We believe in good faith that such action is necessary to: (i) comply with any legal process or in circumstances where We are legally obligated; (ii) defend any dispute, claim, action, demand, or legal proceedings, if any; (iii) protect and defend Our rights and property; or (iv) protect the personal safety of other users or the public. In the event that We sell, assign, or transfer some or all of Our business or assets to a successor or acquirer, or if We are acquired by or merge with a third party, or if We file for bankruptcy or become insolvent, We may sell, assign, or transfer all of Your Personal Information and other information provided by You or about You, regardless of Your optout status, to such successor or acquirer.

Direct Marketing
Your Personal Information may also be used to contact You personally, based on Your affiliation to a population group, as determined by the characterization of one or more persons whose names are included in Our databases ("Direct Marketing"). Such contacts constitute as "direct marketing", and they will be made only if You have given explicit consent. You may opt out and cease to receive direct mailing as stated at any time, by choosing the button "Unsubscribe" in the body of the message sent to You or by sending an email to Our Customer Service at (enter email address). By doing so, We will only delete the Information which is required to contact You by Direct Marketing, while the rest of the Information You submitted to Us which is necessary in order to provide You with the Services will continue to be stored in Our databases, but will be no longer be used for Direct Marketing. We do not disclose Personal Information to advertisers. However, We may transfer statistical information regarding the activity of Our Website users. Statistical information to be delivered will not identify You personally.

Choice / Opt-Out
By registering on Our Website, You are deemed as giving Your consent to receive information from Us. You may 'opt out' of receiving any communications from Us at any time by sending an email on Our Website.

This Privacy Policy covers Our use of cookies, and does not cover third parties use of cookies. We use a browser feature known as cookies. Cookies are small text files which are placed on Your computer or device by websites that You visit. They are widely used in order to record log data for example Your online pages, to track Your activities, record Your preferences, and make or to store information. Cookies track Your clicks and pass information as You go through Our Website and/or Services. They can allow Us to associate navigational information from browsing visits with Personal Information You provide on Our Website, in order to improve Our Website and Services by being more responsive to Your needs and delivering a better and more personalized experience to You. The cookies are stored on Your computer's hard drive. Most browsers have an option to disable cookies, if You wish to do so. You should know that by disabling the cookies You may not be able to use certain aspects of Our Website and/or Services and You will limit Our ability to provide You certain features.

Age Registration
You represent that You are an individual or company who can form legally binding contracts under the law applicable to Your country of residence, and that You are over the age of legal consent as set by the law applying in the territory which You are located in, and in any event Your age exceeds 18 years old. If You are registering as or for a business entity, You hereby declare that You have the authority to bind that entity to this Agreement.

Links to Other Sites
Our Website may contain links to other sites on the Internet (the "Links"), which are not operated by Us (the "Other Sites") and are governed by different privacy policies. Although We aim to be linked to reliable and trusted websites only, We are not responsible for the privacy practices or systems and procedures for the security and the protection of information applied on the Other Sites, or of the information collected by the Other Sites and/or third parties who are not governed by this Privacy Policy, and We assume no responsibility or liability whatsoever for the policies (including privacy policies), practices, actions, or omissions of such third parties.

The security of Your Personal Information is important to Us. We understand the importance of information security and the techniques needed to secure information and We are committed to handling Your Personal Information with high standards of information security. We have implemented suitable security policies, rules, and technical measures in order to protect and safeguard the Personal Information under Our control from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction, or accidental loss. All Our employees and data processors that have access to, and are associated with the processing of Your Personal Information, are obliged to respect the confidentiality of Your Personal Information.
The security of Your Zotapay account also relies on Your protection of Your username and password. You may not share Your account details with anyone. If You do share Your account details with a third party for any reason, You will be responsible for actions taken using Your account. If You believe someone else has obtained access to Your account, please change it immediately by logging in to Your Account and changing Your password via My Account, and also contact Us right away as described below.

Legal Disclaimer
We are not responsible for events beyond Our direct control. We cannot guarantee, nor do We represent, that there will be error-free performance regarding the privacy of Your Personal Information, and We will not be liable for any indirect, incidental, consequential, or punitive damages relating to the use or release of Personal Information including, but not limited to, disclosure of Personal Information due to errors in transmission, unauthorized third-party access, or other causes beyond Our reasonable control.

We are authorized to make changes to this Privacy Policy from time to time. In the event where changes are made to this Privacy Policy, We will notify You of these changes by posting the revised privacy policy on the Website. Therefore, We recommend that You revisit this Privacy Policy regularly.

Contact Us
For any questions regarding the Terms of Use or Services on Our Website or this Privacy Policy, please contact Us via the Website or by Email: [email protected]